Privacy Policy
How we collect, use, and protect your information
Effective Date: February 5, 2026
hobsbilling.com
1) Who We Are
Howard Billing Services (HOBS) provides revenue cycle and billing support services for healthcare organizations.
Contact Information:
Howard Billing Services (HOBS)
539 W. Commerce St. STE 4927
Dallas, TX 75208
Phone: 405-283-6211
Email: info@hobsbilling.com
2) Information We Collect
A. Information You Provide
When you submit a form on the Site (including the Wix contact form), schedule a call, or contact us, you may provide:
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Name
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Email address
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Phone number
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Organization name
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Message details and any other information you choose to share
Important: Please do not submit patient information or Protected Health Information (PHI) through the Site forms. The Site is not intended to receive sensitive patient medical details.
B. Information Collected Automatically
When you visit the Site, certain information may be collected automatically through cookies and similar technologies, such as:
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IP address
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Browser/device type
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Pages viewed and time spent on the Site
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General location (approximate)
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Referring/exit pages
3) How We Use Information
We use information to:
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Respond to inquiries and provide requested information
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Communicate with you about our services
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Improve our Site and service experience
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Maintain security and prevent fraud or abuse
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Comply with legal obligations and enforce our policies
4) Website Platform and Third-Party Services
Wix
Our Site is built and hosted on Wix.com. Wix may collect and store information through their platform tools (such as contact forms, website analytics, and cookies) to operate and support website functionality.
Gmail / Google
When you submit a contact form, your message is delivered to our business email inbox hosted by Google (Gmail/Google Workspace). We use this to communicate with you and maintain business correspondence.
5) How We Share Information
We do not sell your personal information.
We may share information only as needed:
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With service providers that help operate the Site and communications (e.g., Wix for website hosting/forms, and Google for email delivery/storage)
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For legal reasons if required by law, regulation, subpoena, or to protect rights, safety, and security
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During business transfers (such as a merger or sale), where information may be transferred as part of the transaction
6) Healthcare Data and HIPAA
HOBS may work with healthcare organizations and may handle PHI as part of client services under the appropriate agreements (such as a Business Associate Agreement, when applicable).
This Site is not intended to collect PHI. Do not send patient medical details through the contact form. If a secure method is needed, we will provide one.
7) Cookies and Tracking Technologies
We and our website platform may use cookies and similar technologies to:
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Ensure the Site functions properly
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Understand how visitors use the Site
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Improve performance and user experience
You can control cookies through your browser settings. Disabling cookies may affect some Site functions.
8) Data Security
We use reasonable administrative and technical safeguards designed to protect your information. However, no website, email system, or internet transmission is 100% secure.
9) Data Retention
We keep contact form submissions and email communications for as long as necessary to:
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Respond to your request and maintain business records
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Comply with legal, tax, and regulatory requirements
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Resolve disputes and enforce agreements
10) Your Rights and Choices
Depending on your location, you may have the right to request:
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Access to the personal information we have about you
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Corrections/updates
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Deletion (subject to legal/business record requirements)
To make a request, contact us at info@hobsbilling.com.
11) Children's Privacy
The Site is not intended for children under 13, and we do not knowingly collect information from children under 13.
12) External Links
The Site may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.
13) Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
14) Contact Us
​If you have questions about this Privacy Policy, contact:
Contact Information:
Howard Billing Services (HOBS)
539 W. Commerce St. STE 4927
Dallas, TX 75208
Phone: 405-283-6211
Email: info@hobsbilling.com